Passengers needing oxygen need to notify their booking office at least 48 hours before flying, if they intend to take oxygen or medical equipment on board with them,
A medical clearance needs to be requested by the passenger from the flight physician in charge. The forms that need to be completed are: the special assistance form and the MEDIF form (part 1 and 2 to be completed by the passenger's doctor).
When medical devices/equipment needs to be provided by Austrian Airlines, relevant fees apply. Oxygen for medical purposes is charged at €350 per flight.
Personal gaseous oxygen equipment (up to 5 kg) may be transported in the cabin or cargo, as long as it is required for medical reasons, the oxygen is not in liquid form, and it is not used on board the aircraft.
Austrian Airlines allow passengers to bring and use the following POCs on board, if they notify the Special Cases Desk:
• LifeStyle & FreeStyle AIRSEP Corporation (LifeStyle; FreeStyle; FreeStyle5; Focus (AS078), • Delphi Medical Systems (Delphi RS-00400), • Eclipse & SAROS Sequel Technologies, Inogen Inc. (Inogen One; Inogen One G2; Inogen One G3), • Invacare Corporation (Invacare XP02; SOLO2), • Respironics Inc. (Evergo, Simply Go), iGO De Vilbiss Healthcare, Inova Labs. Inc. (Life Choice, LifeChoice Activox), • Oxlife LLC (Oxlife Independence Oxygen Concentrator), • Oxus RS-00400 and Easy Pulse Precision Medicale.
The name of the POC, number of the model, certificate of the manufacturer, the name of the manufacturer and the website needs to be send to Austrian airlines, so that they can clarify whether the use of the POC on board is possible. Passengers must take (non-spillable) battery power for 150% of the max. flight duration. Approval from the special cases desk must be granted. Storage of the device on board must be in compliance with the Austrian Airlines group safety regulations (max 8kg, 55x40x23cm). Usage of the electrical power outlets of the aircraft is not allowed in any circumstances.