For passengers who need to use oxygen cylinders, Aeroflot recommends to make prior arrangements 72 hours in advance. Passengers will have to be accompanied by medical staff and need to supply a valid certification of an oxygen container, including its number and expiry date. A copu of the certification needs to be presented at the check-in counter as well.
Aeroflot can only provide oxygen service with an oxygen mask on board of the plane.
Passengers may carry a personal oxygen cylinder (max. weight is 5kg per oxygen container) in addition to the free cabin baggage allowance.If the passenger needs to carry more than one container, it is subjected to Aeroflot approval.
To carry on-board a POC, passengers need to present a certificate from their GP, which states that the passenger requires in-flight oxygen service and that the passenger is fit to fly. This letter has to be presented at the check in counter at the airport.
Passengers need to get in contact with the Aeroflot Sales Department, phone +7 495 223 5555 and 8 800 444 5555 or e-mail: firstname.lastname@example.org to get confirmation that their POC can be used on board. Technical characteristics of the device (e.g. power, size, type of batteries, name, model number) need to eb provided to the Aeroflot call centre. Passengers can only carry two spare batteries, which need to be individually protected to prevent short circuits, and may not exceed 160Wh.
In order to connect the POC to the power outlet (110 or 240 V), it is recommended to book an “economy” class seat (in the last or penultimate row - left side). For business class there are no restrictions. Power outlets can be used on the BOEING 777 aircraft, but requires an adapter with 220 VAS 50HZ European Voltage.